Privacy Policy

1. Introduction

Welcome to MedCertPrep ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us when you create an account, make a purchase, or communicate with us. This may include:

• Account Information: Name, and email address.
• Payment Information: We use third-party payment processors (like Stripe) to handle payments. We do not store your full credit card details on our servers.
• Usage Data: Information about how you use our platform, including your progress in practice exams, study habits, and performance metrics.
• Website Analytics: Aggregated information about how visitors use our website, collected through Google Analytics and Microsoft Clarity.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Personalize your learning experience and provide AI-powered study recommendations.
• Process transactions and send related information, including confirmations and invoices.
• Understand website usage and improve the product with Google Analytics and Microsoft Clarity.
• Send you technical notices, updates, security alerts, and support messages.
• Communicate with you about service updates and support-related information.

4. Information Sharing

We do not sell your personal information. We may share limited data with trusted service providers—such as Stripe for payments, Google Analytics and Microsoft Clarity for website statistics, and our hosting and email providers—only when required to operate, secure, and improve the Platform.

For more about cookies used for analytics, see our Cookie Policy.

5. Data Security

We employ industry-standard security measures and strict access controls to protect your data from unauthorized access, disclosure, or misuse. No internet-based service can be guaranteed 100% secure, but we continuously work to maintain strong safeguards.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at support@medcertprep.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@medcertprep.com